Q: Why is Peloton recalling the Peloton original Bike?Ī: Peloton, in cooperation with the US Consumer Product Safety Commission (CPSC,) is recalling Peloton original Bikes sold from January 2018 to May 2023 in the US because there have been reports that the Peloton original Bike seat post can break unexpectedly during use, creating a potential fall and injury risk. This voluntary recall only applies to the seat post of the original Peloton Bike sold in the US. Refunds and replacements of Bikes are not being offered as part of this recall. Note: The remedy for this Bike recall is: a free replacement seat post. ET, 7 days a week or online at, or visit our Support site and click on Product Recalls at the bottom of the page. To obtain your free, replacement seat post, or for questions regarding this announcement, please contact our Member Support team on our toll-free number at 86 from 6 a.m. There have been 13 reports of injuries, including a wrist fracture, lacerations and bruises. Peloton has identified 35 reports of seat posts breaking out of 2,160,000 units sold in the US. REASON FOR RECALL: The original Peloton Bike seat post can break unexpectedly during use, creating a potential fall and injury risk. This matter does not affect international and North America Bike+ nor international Peloton original Bikes. This voluntary recall only applies to the Peloton original Bike sold in the US.

As part of our commitment to product safety, we are voluntarily recalling the seat post of affected units to provide a free replacement seat post. The Peloton original Bike model can be identified by its PL-01 model number on the label located on the inside front fork (near the flywheel), the red “P” logo followed by the white-colored Peloton brand name on the bike’s frame, and by its non-swivel display. Free replacement seat posts have been approved for all Bikes. The seat post is the only part of the Bike that requires a repair. For instructions on how to install your replacement seat post you can watch this video or follow these PDF instructions. To obtain your free, replacement seat post, please visit this page. Peloton is offering a free, replacement seat post to all US Peloton original Bike owners, which can be installed at home, without the need for a service call.įree Replacement Seat Post. Consumer Product Safety Commission (CPSC).

This voluntary recall is being conducted in cooperation with the U.S. On May 11th 2023, Peloton announced a voluntary recall of original Peloton model Bikes sold from January 2018 to May 2023 in the US, and is offering Members a replacement of their Bike’s seat post as the approved repair.

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